How do I contact Pellis Health Care?

You can contact Pellis Health Care on WhatsApp at 0345-9541787 for the fastest response, or by email at support@pellishc.com. Our team is available Monday to Sunday, 9 AM to 7 PM Pakistan Standard Time.

How do I track my Pellis Health Care order?

Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS. You can also message us on WhatsApp at 0345-9541787 with your order details for an immediate update.

Does Pellis Health Care deliver across Pakistan with Cash on Delivery?

Yes. Pellis Health Care delivers nationwide including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta, and all cities across Pakistan including KPK — Swat, Buner, and Timergara — with Cash on Delivery. Orders arrive in 3 to 5 working days.

Can I return or exchange a Pellis Health Care product?

Yes. If you receive a damaged or incorrect product, contact us within 48 hours of delivery via WhatsApp at 0345-9541787 or email at support@pellishc.com. We will arrange a replacement or refund promptly.

Does Pellis Health Care have a physical store in KPK?

Yes. Pellis Health Care has been physically operating in Khyber Pakhtunkhwa since 2016 across District Swat, District Buner, and District Timergara. We now also serve all of Pakistan online with Cash on Delivery.

Contact Us

pellishealthcare.pk · contact

Pellis Health Care · Customer Support

We're Here to Help You

Questions about your order, skin concerns, or our formulations — our team responds promptly and knowledgeably.

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Reach Us Anytime — We're Always Here

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Fastest Response

0345 9541787

Chat with us directly for order updates, COD confirmations, and skin advice. Typically replied to within 1–2 hours.

For detailed inquiries, ingredient questions, bulk orders, or wholesale partnerships. We respond within 24 hours on business days.

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Order Queries

Cash on Delivery

Nationwide Pakistan

All orders are confirmed within 24 hours. Delivery takes 3–5 working days to Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other cities.

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Skin Concerns

Product Guidance

Dermatologist-Reviewed

Unsure which product suits your skin type? Share your concern on WhatsApp or email and our team will guide you to the right formulation.

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Fill in the form below and we'll get back to you within 24 hours.

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Common Questions

Frequently Asked Questions

How do I track my order? +

Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS. You can also message us directly on WhatsApp at 0345 9541787 with your order details and we will provide an immediate update.

Do you deliver across all of Pakistan? +

Yes. Pellis Health Care delivers nationwide with Cash on Delivery — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and all other cities. Orders typically arrive within 3 to 5 working days.

Can I return or exchange a product? +

If you receive a damaged or incorrect product, contact us within 48 hours of delivery via WhatsApp or email. We will arrange a replacement or refund promptly. Products must be unused and in original packaging for an exchange to apply.

I'm not sure which product suits my skin — can you help? +

Absolutely. Send us a message on WhatsApp describing your skin type, main concern, and any actives you currently use. Our team will recommend the most suitable Pellis product and advise on how to incorporate it into your routine safely.

Are wholesale or bulk orders available? +

Yes. For bulk purchasing, retailer partnerships, or pharmacy stocking enquiries, please email us at support@pellishc.com with your business details and required quantities. Our team will respond with pricing and terms within 24 hours.

✅ Dermatologist Approved

🇵🇰 Made for Pakistani Skin

🚚 Nationwide COD

🧪 Clinically Formulated

💬 24hr WhatsApp Support